Frequently asked questions
Orders & Shipping
- Colissimo France: 24 to 72 hours for the most remote areas.
- Mondial Relay France: 48 to 72 hours to relay points.
- Colissimo international, the delivery time is 3 to 15 days excluding customs.
After the order confirmation, you will receive your tracking numbers.
We ship worldwidely.
Payments
We accept Visa, MasterCard, American Express, CB (Carte Bancaire), and PayPal.
Returns & Exchanges
If you wish to return your order, return slips are available through our logistics partner Neolysys. You can access them by viewing your order details in your account.
About the Products
Our supplements are intended for adults both women and men who care about their inner well-being and outer beauty. They’re suitable for anyone aged 18 and above looking for a natural, effective, and committed wellness solution.
• Rejuva Collagen : Stimulates natural collagen production for visibly firmer skin and stronger hair.
• Regenerated Radiance : Boosts skin radiance, supports cell regeneration, and combats dullness.
• Purifying Balance : Promotes deep detoxification for a lighter body, better sleep, and helps soothe the skin and prevent imperfections.
For more details, please refer to each product page :
Most people start noticing improvements after 3 to 4 weeks of regular use. For optimal and long-lasting results, we recommend a 3- to 6-month routine. Please note that individual results may vary depending on lifestyle and daily habits.
Our supplements are made with natural ingredients carefully selected for their effectiveness and high tolerance. When taken as directed, they have no known side effects. However, as with any active product, individual sensitivities may occur. If you experience an unusual reaction or have concerns, we recommend consulting a healthcare professional before use.
Our products are suitable for most healthy adults. However, if you are pregnant, breastfeeding, or undergoing medical treatment, we recommend consulting a healthcare professional before use.
Our products are designed and manufactured in France, in certified laboratories that combine scientific expertise with the highest standards of natural quality.
Usage Guidelines
Simply take the capsules every day with a big glass of water—ideally in the morning or during a meal. You’ll find the precise dosage on each bottle’s label.
Absolutely ! Our supplements are made for daily use during a course. Regular intake is essential to achieve visible and lasting results. However, taking a break between courses may sometimes be recommended depending on the duration and goals.
Absolutely. Our formulas are designed to be complementary and can be safely combined according to your specific needs. However, to optimize the absorption of active ingredients, it is recommended not to take multiple products simultaneously. Ideally, space out their intake throughout the day to allow your body to get the most from each ingredient.
Yes, as long as the formulas don’t contain overlapping doses of certain nutrients. Our supplements are designed to be taken together safely. However, if you have any doubts or are taking other products, it’s best to consult a healthcare professional.
It is strongly advised not to consume a dietary supplement beyond its recommended use by date. Although these products are not always “perishable” in the strict sense, their effectiveness may be reduced and their stability harder to guarantee.
In some cases, yes especially if you have difficulty swallowing capsules. However, opening them may affect the release or absorption of the active ingredients, as capsules are designed to protect them. We recommend following the instructions on the packaging.